FAQs
Answers to common
questions
Quickly find the information you need about us.
How do I know if we’re a good fit?
Our best work tends to happen with people who treat the brand as something worth getting right, not a box to tick. You are probably growing, changing direction, or ready to outgrow how you look and work today. If you care more about the result than the shortcut, we will most likely get along. And if you need the cheapest, fastest option on the table, we are honestly not it.
What if my industry isn’t one you’ve worked in?
We have built brands across technology, finance, hospitality, health, and the public sector. But the sector matters less than you would think. Every project begins the same way, with us learning your business from the inside, the way you understand it. That is true whether we have worked in your world a dozen times or never at all. We start from you, not from a template.
How do you price, and what does a typical engagement cost?
We price by the project, so you always know the full commitment before we start. What it costs depends on how much brand and platform the work needs, and the range is wide: a focused launch and a full brand-and-platform system are very different pieces of work. Rather than throw out a number that means nothing without context, we would rather have a short conversation about what you are trying to achieve, and come back with a real one.
Can we work with you on just the brand, or just the platform?
Yes. Most clients work with us through a program, where brand and platform are built as one piece of work, but you can also bring us in for a single service on its own, whether that is the brand, the website, the voice and content, or the engineering. Either way, we agree on the scope before we start.
Do we have to use your technology? And what if we want to leave?
Svalla CMS is our own content platform, built in 2018 and now on its sixth version, with more than 65 sites and platforms running on it. It keeps your site fully dynamic and simple to evolve, and it improves on its own: regular updates roll out new features and keep everything current and secure, with none of the maintenance falling on you. You pay a license to use it, much as you would with any platform of this kind. And your content is always yours. If you ever decide to move on, you can export everything through the API and take it with you, no hostage situations. You can read the full story, including how licensing and migration work, at svallacms.com.
We’re a large organization. Can a team your size handle work at our scale?
Yes, and it is often faster. For ten years we have delivered brands and platforms for companies far larger than us, and most of our clients come back. A focused senior team means the people who do your work are the ones you talk to, with no layers to pass briefs through and no juniors learning on your project. Every person on your project is senior, and that is exactly why it moves faster.
What happens after launch?
That depends on what we built. For a brand, we hand over every asset your team needs to run it well on their own. For a site, it stays live on Svalla CMS and hosting, secure and always current. And when you would rather keep growing with a team already in it, most of our clients stay on with us by the month to add content, build features, and keep the brand and platform sharp. For most people, launch is where the relationship really starts.



